Terms & Conditions

Asian Hotels (North) Limited - Hyatt regency Delhi delivers


Welcome to the Terms & Conditions of Use for this web site and/or mobile application (the “Site”). Your use of the Site is subject to these Terms & Conditions along with any specific terms and conditions set forth on the individual pages within the Site (collectively, the “Terms & Conditions”) and all applicable laws and regulations, including those regarding copyright, trademark, and other intellectual property rights. Your submission of information on the Site is subject to Asian Hotels (North) Limited’s Privacy Policy for Guests which is hereby incorporated into these Terms & Conditions.

PLEASE READ THE TERMS & CONDITIONS CAREFULLY BEFORE DOWNLOADING, USING OR OBTAINING ANY MATERIALS, INFORMATION, PRODUCTS OR SERVICES THROUGH THE SITE. BY ACCESSING THE SITE (and/or downloading a mobile application offered by Asian Hotels (North) Limited), YOU AGREE TO ACCEPT, WITHOUT LIMITATION OR QUALIFICATION, ALL OF THE TERMS & CONDITIONS. We reserve the right to change, update, amend, modify, alter, any of the Terms & Conditions or any information contained in the Site at any time without any notice by posting amended terms to the Site. Your continued use of the Site means that you accept and agree to the revised Terms & Conditions. If you do not accept these Terms & Conditions (as amended from time to time), please exit the Site immediately.

Use of Cookies

PLEASE NOTE: The Site uses various types of cookies to provide certain functionality on the Site. A cookie is a small text file that contains small amounts of information that are downloaded to your computer or mobile device when visiting a web site. These cookies are then sent back to the originating web site when you visit that site again or to another site that recognizes that cookie.

Location Based Services

Certain Sites may include providing you with content based on your location, including providing you with directions within the Hotel premises, sending you special offers or offering you suggestions of hotel activities, services or promotions.

Usage of the Site


You may only use the services of the Site if you are at least 18 years of age and can form legally binding contracts under applicable law. The services of the Site are not intended for and should not be used by minors. Please note that additional terms and conditions may apply to reservations, purchases, transactions, uses, or activities that may occur on or through the Site. You agree to comply with these Terms & Conditions and any such applicable additional terms and conditions.

Accounts / Passwords

You are responsible for maintaining the secrecy of your passwords, log-in, and account information. You will be financially accountable for all uses of the Site by you and/or by anyone using your account information.

Credit Card Information

The storage of credit card information on the Site (if available) is entirely optional. It is not required to use the Site. Saving credit card information may help expedite your reservation process in the future. You will be solely responsible for updating any credit card information that you provide, and such information may only be maintained until the expiration date of the credit card. You acknowledge that Asian Hotels (North) Limited may communicate this information for the purpose of facilitating reservations or as requested by you, including through applications on any mobile devices that you utilize that provide Asian Hotels (North) Limited with your account information.

Asian Hotels (North) Limited’s Right to Cancel / Errors / Mistakes

While all possible care and diligence has to taken, the Site may still contain technical inaccuracies and typographical or other errors in connection with information displayed on the Site, including without limitation rates, fees, or availability applicable to your transaction. Asian Hotels (North) Limited assumes no responsibility or liability for such errors, inaccuracies, or omissions. Asian Hotels (North) Limited shall have the right not to honor reservations or information affected by such errors, inaccuracies, or omissions which may have crept in inadvertently. Asian Hotels (North) Limited shall have the right to make changes, corrections, cancellations, and/or improvements to such information or reservations based on such information, at any time, including after confirmation of a reservation.

Promotional Information

The Site may display or provide information regarding specific programs, offers, or promotions (“Promotional Offers”). Any such Promotional Offer is subject to its specific terms, conditions and restrictions. Please refer to and read carefully the terms, conditions and restrictions of each Promotional Offer. Asian Hotels (North) Limited reserves the right to alter or withdraw any Promotional Offer at any point of time without notice. Each Promotional Offer is void where prohibited by law.

Information We May Collect

We collect and process your personal information in order to provide you the best experience possible when you interact with us. The information we collect may vary by jurisdiction/region or by your preferred method of interaction with us. The information may be used for marketing purpose.

Browsing Habits

The Site may tailor information, offers, and other content based on your browsing habits on the Site and your geographic location.


The Site may contain links to other web sites on the Internet and certain actions on the Site may result in specific advertising from third parties, including information that may be displayed in other windows or on any third party sites. Asian Hotels (North) Limited provides these links solely as a convenience to you. The inclusion of these links in no way indicates Asian Hotels (North) Limited’s endorsement, support, or approval of such sites, such site’s content, products, or services, or the operators of any such site. We undertake no obligation to review or monitor any sites linked to or from the Site. Your use of any such site is at your own risk and subject to the terms and conditions of such sites. Asian Hotels (North) Limited is not responsible for the content, products, services, or practices of third-party sites. In addition, you agree not to link your site or any other third-party site to the Sites without Asian Hotels (North) Limited’s express prior written consent.

Miscommunications / Lost Transaction

Asian Hotels (North) Limited is not responsible for communication failures, errors, difficulties, or other malfunctions or lost, stolen, or misdirected transactions, transmissions, messages, or entries on or in connection with the Site. Asian Hotels (North) Limited is not responsible for any incorrect information associated with any transaction or transmission on or to the Site regardless of whether such incident is the result of user error, system error, or human error.


The Site is available to anyone with Internet access. However, the Site may not be continuously available due to maintenance or repairs or due to computer or mobile device problems or crashes, disruption in Internet service or other unforeseen circumstances.

General / Ownership

Unless expressly stated otherwise, the content included on the Site, including but not limited to text, software, photographs, images, graphics, illustrations, artwork, video, music, sound, and names, logos, trademarks and service marks, are the property of Asian Hotels (North) Limited or its licensors or suppliers. The contents are protected by copyright, trademark and other applicable laws. No right, title, or interest to the content is granted to you, by your use of the Site, other than a right to review the content using a conventional Internet browser to conduct ordinary web browsing. All other uses, including making copies of any content on the Site, are strictly prohibited. You may not modify, reproduce, retransmit, distribute, disseminate, sell, publish, broadcast or circulate any such material for any purpose other than personal, non-commercial use (or legitimate activities of a travel agent or travel professional) without Asian Hotels (North) Limited’s written permission. Except for non-commercial individual private use, the downloading, reproduction, or retransmission of the Site (or any part of its content) is strictly prohibited.


Unless otherwise noted, all content on the Site is the copyrighted property of Asian Hotels (North) Limited or its affiliates or licensors. All content of the Site is protected by

Social Media

Our website may also contain plug-ins and other features that integrate third party social media platforms into our website. You will be able to activate them manually. If you do so, the third parties who operate these platforms may be able to identify you, they may be able to determine how you use this website and they may link and store this information with your social media profile. Please consult the data protection policies of these social media platforms to understand what they will be doing with your personal data. If you activate these plug-ins and other features, you will be doing so at your own risk and Asian Hotels (North) Limited will not be liable or responsible, directly or indirectly, whatsoever, for any adverse consequences. .

Creating a User Profile

You can create a user profile on the website of a Asian Hotels (North) Limited to, among other things, facilitate your online transactions, and to tailor your experience on our websites to your interests. This allows us to make more appropriate recommendations to you. We may use the information you provide in your user profile to populate other databases maintained by us and our service providers, as applicable. By creating a user profile, you are agreeing that we may use the personal information you provide for these purposes.

You can view, update or remove any personal information that you have provided to us for inclusion in your user profile by amending your user profile online or emailing If you subsequently elect to remove your user profile, we reserve the right to use any personal information previously provided by you for inclusion in your user profile for record keeping and quality assurance purposes (unless we are required by law to delete or cease to process or use your personal information). Even if you choose not to create a user profile, you can still use our websites to search for and purchase services.


If you have any questions or concerns regarding the Site, please contact us at or contact us at +91 11 26791234

©2020 Asian Hotels (North) Limited Corporation. All Rights Reserved.